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  1. Ring.io Support
  2. For administrators

For administrators

Ring.io Pay

  • Ring.io Pay for Stripe

User setup

  • Add, edit or remove users
  • Configure end points for users
  • Give users admin rights
  • Reset a user's password
  • Setting up company phone numbers
  • Assigning personal numbers to users

Salesforce Integration

  • Salesforce.com Integration Instructions
  • Ring.io Managed Package for Salesforce
  • Salesforce Call Center integration
  • Setting up basic Standard and Custom Fields for Salesforce

Hubspot

  • Ring.io Hubspot integration setup guide

Zoho Integration

  • Ring.io for Zoho setup guide
  • Zoho Two Factor Authentication and Ring.io
  • Ring.io Zoho CRM Integration via the Zoho CRM API
  • Ring.io Zoho CRM Integration via PhoneBridge API

List Dialer

  • List Dialer Overview
  • Building Dialer Lists
  • Static Lists
  • Dynamic Lists
  • Sales Prospecting Cadence
  • How to build a 3-touch cadence with dynamic lists
  • See all 7 articles

Auto-attendant

  • Auto-attendant Greeting
  • Auto-attendant Routing
  • Department call routing options
  • Setting up after hours & holidays
  • Dial By Name
  • Enabling extensions

Caller experience

  • Auto-attendant or IVR?
  • Enable and use welcome back routing
  • Create your own audio greeting for Ring.io
  • Get a professional customized voice greeting
  • On hold music
  • IVR Voice Menus
  • See all 9 articles

Data Collection

  • Next Actions
  • Dispositions

Advanced features

  • Live Monitor
  • Call Queueing / ACD
  • Ringio Reporting and Call Analytics
  • For Developers: API Access to Ringio Data
  • Ringio Integration with Highrise

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