Why are my numbers being flagged as 'Spam' or 'Scam Likely'?

If outbound calls from your Ring.io company or personal number are being flagged as 'Spam' or 'Scam Likely', you're not alone! This has affected customers across all major carriers but Ring.io has measures in place to combat this. Below are the most common reasons for why a number will be flagged are listed below.

1.) The number has been reported as Spam Risk 
2.) Carriers have flagged the number for frequent dialing
3.) Low Attestation Rating 

What precautions can be taken to prevent a number being flagged?

Although there is no guarantee a number won't be flagged or blocked, below are strategies that can be used to minimize the chances of this.

1.) Register the number with CNAM (only applicable for Ring.io company and personal numbers)
2.) Monitor the amount of outbound calls per day from each number. A general rule of thumb is to place to more than 250 calls PER day.
3.) A high quality lead list which may result in a reduction of outbound calls
4.) Register your business with SHAKEN/STIR (only applicable for Ring.io company and personal numbers)
5.) Add the number to the Free Caller Registry 

Ring.io has a process in place to register your company and numbers with SHAKEN/STIR through our carrier, which in turn helps to combat outbound calls being flagged as 'Spam' or 'Scam Likely'. The end result is an increased pick up rate. For any question on this or to get your company registered, please send an email to support@ring.io