In case of a system outage, calls to your Ring.io number(s) may need to be bypassed. All inbound calls to your Ring.io number will be routed to an external number/backup number. To configure a backup number follow the steps below.
1.) Log in to the Ring.io Admin Portal.
2.) Click the 'Other Settings' tab.
3.) Under 'Ring.io Emergency Bypass', check the 'Transfer my inbound calls to this Backup Number'. Enter an external number where calls need to be routed.
4.) Click 'Save'