Moving or transferring contacts to a different user can be performed through the Ring.io Admin Portal. Follow the steps below if contacts need to be moved or transferred prior to a user being deleted.
1.) Log in to the Ring.io Admin Portal.
2.) Select Users on the menu bar
3.) Select the user that needs to be deleted. For detailed steps on deleting user(s), click here.
4.) Once the user has been selected, click Delete. Click the drop down to select the user the contacts needs to be moved to.
5.) Click Yes to transfer the contacts and delete the user.