Caller ID, also known as CNAM, is a feature that isn't configurable from within the Ring.io admin panel, but it is supported with our underlying carrier which hosts your phone number with Ring.io. A CNAM is a 15-character name that may display when you call other numbers from that number. By default, the Ring.io number is set to use the number as the caller ID.
The Caller ID name is limited to 15 characters (a space is a character).
If you need the CNAM updated for your RIng.io numbers, please contact our support team at 888-727-5776 or email firstname.lastname@example.org. We will need the following information:
Legal Business Name:
Business Type (Sole Proprietorship, Partnership, Corporation, co-op, LLC, non-profit):
Business Registration ID Type from the following:
Business Registration Number:
Contact Full Name:
Contact Phone Number:
Business website address:
Phone numbers that need CNAM assignment
Caller ID/CNAM name
NOTE: It can take up to 90 days for the Caller ID name to update in carriers database.