Ring.io offers user(s) the ability to configure a custom Caller ID number or the option to use RingLocal which will display the local area code of the callee (receiving party) to increase the number of prospects that answer the phone. When turning on, RingLocal, callees (receiving party) are 40% more likely to answer the call when they see a phone number with a local area code.
This guide will walk a user through configuring the Outbound Caller ID from the Ring.io Web Phone.
1.) Open the Ring.io Web Phone
2.) To enter in a custom Caller ID number, click the 'Pencil' icon and enter in a phone number. This can be an active cell phone or a landline number the callers can reach you at.
3.) To use a RingLocal number, simply click the drop down and select 'RingLocal'.
4.) Place your outbound call using a RingLocal number. For example, if you're calling a list of numbers in the 212 area code, our system will automatically use a phone number in the 212 area code when placing an outbound call.