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Dial someone's name in a phone directory

Sometimes you need to enter touchtones on a call. If you're using the Web Phone, this is easy to do. Simply click on the 2018-01-17_16-00-03.pngicon that appears at the bottom of the Web Phone when in a live call, and start pressing numbers or letters on your computer keypad, and will play the tones on the other end.

If you call a business main number and need to dial the name of some lead you're trying to connect to, you may hear a prompt to enter letters. Simply type the letters on your computer keyboard and will play the corresponding tone to that letter.




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