Your customers are your lifeblood, and each time they call you want them to have the best experience possible. For $10 we send the message you want to a professional voice recording studio and then upload it for you.
Voxeo platform supports a number of different audio formats for our VoiceXML platforms. When converting your sound files, you may want to keep in mind that ALL audio files eventually get converted when output by the phone to a 8bit, 8Khz format upon playback, so for better performance in your application, it is always best to have your files in this format to begin with. The supported sound formats for the Voxeo VXML platform are as follows:
8bit, 8Khz, u-law Wave files (Riff Format)
16bit, 8Khz, PCM Wave files (Riff Format)
8bit, 8Khz, u-law Sphere files
16bit, 8Khz, PCM Sphere files