We released the Summer 2010 Release, codename "Sunny", on Aug 5th 2010 at 5am EST. The release is marked as v1.5 in Ringio Desktop and Ringio Mobile for Android.
New features:
Completely revamped web administration website
- Easier to sign up
- Easier to configure
- Easier to get help
Configurable caller experience
- Let Ringio handle your company greeting automatically or configure it yourself
- With automatic greeting, Ringio tries to offer a pleasant caller experience based on the basic information you have entered about your company, departments and extensions
- Optionally, you can configure whether to greet callers by name ("Hi Sam") if they're a recognized Google Contact
- Optionally, you can turn off company name ("Thank you for calling [Company Name]")
- With custom recording, you can upload your own audio recording.
- With automatic greeting, Ringio tries to offer a pleasant caller experience based on the basic information you have entered about your company, departments and extensions
- Multiple routing choices:
- Route by department or extension
- Route to only some employees in a specific department
- Route to all employees
Extensions
- With one click, you can give each of your employees an extension. (Extensions are optional in Ringio)
- Choose the amount of digits in the extensions
- Choose the extension for each employee and department
- If you have a PBX, dial an employee's extension when Ringio selects that employee.
- If you make an outbound call to a contact with an extension, Ringio dials it for you automatically.
Search by company name
- You can now type the name of a company in the contact search field and it will find all the companies with that name, and all the contacts who belong to that company.
Smart Ringlist
- Now, when you add the name of a previously unidentified caller, Ringio searches all the calls from that caller and automatically assigns all those items to the newly identified contact.
Pictures for contacts
- If a contact in your address book has a picture associated with their email, Ringio will show you that picture, using the Gravatar API
Self-service Account tools
- If you like the Ringio service, you can now easily subscribe online.
- If you stop liking the Ringio service, you can now easily cancel your account, no awkward calls to make.
- See your account history of charges, change your billing information.
- Ringio developed its billing integration with high security standards in mind. For example, we don't store your credit card information.
Other features and fixes:
- Optionally, when somebody leaves a user a voicemail or requests a call back, they get an email receipt of their request.
- We now have better internal tools to serve you if you ever call us or contact us
- We fixed over 100 bugs since our prior release.
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